Responsible Gambling

Last updated: 21 May 2026

Gambling is a form of entertainment, not a way to make money. For most Australians it remains a low-cost recreational activity, but for a meaningful minority it becomes harmful — financially, emotionally, and relationally. This page is here to help you stay on the safe side of that line, recognise the early signs if you are slipping over it, and find free confidential support if you need it.

Every recommendation on Level Up Casino is published with the assumption that the reader is an adult who chooses to gamble responsibly. If that is not currently true for you, please use the resources below before continuing.

Warning Signs of Problem Gambling

Problem gambling rarely starts with a single bad session. It develops gradually — and the warning signs often go unnoticed until financial or relationship damage has already accumulated. The following behaviours are recognised indicators by the Australian Government's National Self-Exclusion Register (BetStop) and Gambling Help Online. Recognising one or two does not mean you have a gambling problem; recognising several is a signal to slow down and reach out.

• Chasing losses. Increasing your stake or session length to "win back" money you have already lost.
• Gambling beyond your budget. Spending money intended for rent, groceries, bills, or savings on gambling.
• Borrowing to gamble. Taking out loans, using credit cards, or borrowing from friends or family to fund gambling.
• Hiding the activity. Lying about how often you gamble, how much you have lost, or where you have been.
• Restlessness when you cannot gamble. Feeling irritable, anxious, or unable to relax when away from gambling.
• Gambling to escape. Using gambling to cope with stress, depression, anxiety, boredom, or relationship problems.
• Neglecting responsibilities. Missing work, family commitments, or social events because of gambling.
• Failed attempts to cut back. Promising yourself or others you will stop or reduce, then resuming within days or weeks.
• Time distortion. Sessions that were meant to last 30 minutes routinely stretching into hours.
• Mood swings tied to outcomes. Elation after a win, severe low after a loss — far beyond proportionate.
• Financial concealment. Hiding bank statements, deleting transaction texts, opening accounts your partner does not know about.
• Loss of interest in other activities. Hobbies, sports, family time gradually displaced by gambling.

Self-Assessment

Take 60 seconds to answer the following honestly. Be honest with yourself — nobody else sees this. These questions are adapted from the Problem Gambling Severity Index (PGSI), the screening tool used by Australian gambling support services.

1. In the last 12 months, have you bet more than you could really afford to lose?
2. In the last 12 months, have you needed to gamble with larger amounts of money to get the same feeling of excitement?
3. When you gambled, did you go back another day to try to win back the money you lost?
4. Have you borrowed money or sold anything to get money to gamble?
5. Have you felt that you might have a problem with gambling?
6. Has gambling caused you any health problems, including stress or anxiety?
7. Have people criticised your betting or told you that you had a gambling problem, regardless of whether or not you thought it was true?
8. Has your gambling caused any financial problems for you or your household?
9. Have you felt guilty about the way you gamble or what happens when you gamble?

If you answered "yes" to two or three of these, your gambling may be developing into a problem and self-imposed limits are recommended. If you answered "yes" to four or more, we strongly urge you to contact one of the free support services listed at the bottom of this page or to register with BetStop today. Help is free and confidential.

BetStop — Australia's National Self-Exclusion Register

BetStop is the Australian Government's free national self-exclusion register for online and phone wagering. Registering with BetStop blocks you from opening or using an account with every Australian-licensed online wagering provider for a period of your choosing — anywhere from three months to a lifetime. Registration takes about ten minutes, is fully confidential, and is enforced by law.

BetStop is the single most powerful tool available to Australian gamblers who want to remove the option of gambling entirely. It is not limited to one operator — once registered, you cannot deposit or place a bet with any Australian-licensed wagering site for the duration of your exclusion. If you have tried setting limits and they have not held, BetStop is the next step. Visit betstop.gov.au or call 1800 238 7867.

Self-Help Tools at the Casino Level

Before resorting to full self-exclusion, the casino itself offers several player protection tools. Use them proactively — they are most effective set during a calm moment, not after a heavy losing session.

• Deposit limits. Cap how much you can deposit per day, week, or month. Once set, increases require a 24-hour cooling-off period before they take effect — set a number you can lose without affecting your bills or household.
• Wager limits. Cap how much you can stake in total over a given period — useful if you find yourself depositing within limits but then betting too aggressively.
• Session time limits. Set a maximum continuous play time, after which you are automatically logged out. Pair with a 5–15 minute "reality check" pop-up reminder every 30 minutes during a session.
• Loss limits. Cap total losses per session, day, week, or month. The account locks once the limit is reached.
• Cool-off periods. Lock yourself out of your account for 24 hours, 7 days, 30 days, or longer. Faster to set up than self-exclusion and useful when you need a short reset.
• Self-exclusion at casino level. Permanent or fixed-term block on a single casino. Stronger than a cool-off but weaker than BetStop, which covers every Australian-licensed wagering site at once.

Financial Harms — What to Watch For

Gambling-related financial harm is recognised in Australia as a public health issue, not a moral failing. The harms fall on a spectrum, from minor inconvenience to severe debt — and they tend to compound. Common warning signs:

• Using credit cards or buy-now-pay-later services to fund gambling
• Missing bill payments or skipping essentials (groceries, prescriptions) to gamble
• Selling personal possessions or pawning items to raise gambling funds
• Drawing down superannuation or savings earmarked for major life goals
• Hiding bank statements or transactions from a partner or family member
• Taking on payday loans, cash advances, or borrowing from family with no realistic repayment plan

If any of the above describes your current situation, financial counselling is free and confidential through the National Debt Helpline (1800 007 007). Counsellors can negotiate with creditors, set up hardship plans, and provide an objective view of your finances at no cost.

Practical Limits — Recommended Starting Points

If you choose to keep gambling, set hard limits before you deposit, not during a session. As a starting framework:

• Deposit budget: No more than 1% of your monthly disposable income (after rent, bills, and savings). For an Australian earning A$80,000 net, that's around A$50 per month — not per session.
• Time budget: No more than two sessions per week, with a maximum of 60 minutes per session.
• Source of funds: Only money already in your account that you can afford to lose entirely. Never gamble with credit, BNPL, or borrowed funds.
• Win-and-walk rule: Decide before the session what amount of winnings would prompt you to stop. Stick to it.
• Loss limit: Decide before the session the maximum loss for the session — typically your deposit. Stop when it's gone. Do not redeposit.

Get Help — Free & Confidential

Help is available 24 hours a day, every day of the year, in Australia. None of these services cost money, and all of them are confidential.

• BetStop — Australia's national self-exclusion register. Free, 1800 238 7867.
• Gambling Help Online — Free 24/7 phone counselling, live chat, and email support. 1800 858 858.
• GambleAware Australia — Public health information, harm-reduction resources, and state-level service directories.
• National Debt Helpline — Free financial counselling for gambling-related debt. 1800 007 007.
• Lifeline — 24/7 crisis support and suicide prevention if gambling has reached a point of severe distress. 13 11 14.
• Beyond Blue — Mental health support if gambling is tied to anxiety or depression. 1300 22 4636.

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🔞 You must be 18 or older to gamble in Australia. Gambling is harmful when it stops being fun. Play responsibly. If you are in crisis, call Lifeline on 13 11 14 now.